What is included in the doctor consult?
$99 doctor consult — the fee for a consultation with a registered doctor only. Any treatment, tests or medicines are separate and decided by the doctor. Medicare rebates may not apply.
The fee is for a consultation with a registered doctor, not a package of care. During the appointment, the doctor discusses your concern, general health and circumstances, considers what can be assessed remotely and explains appropriate next steps. No particular treatment or referral is promised.
Before booking, ask the clinic about the appointment format, what happens if an in-person assessment is needed, and whether any later appointment has a separate fee. An enquiry through this site does not book or commit you to a consultation.
What is not included?
Any treatment, tests or medicines are separate and decided by the doctor. Pathology testing, specialist appointments and follow-up consultations may have their own charges. Ask the relevant provider to explain those charges before agreeing to a service.
Pharmacy costs are separate and set by whichever pharmacy you choose. This site does not display medicine prices or require a particular pharmacy. Discuss any proposed next step with the doctor rather than assuming that the consultation fee covers it.
Will Medicare cover the consult or tests?
Medicare rebates may not apply. Ask the clinic about eligibility, billing and any amount payable before booking; do not assume a telehealth appointment has the same billing arrangements as an appointment with your usual GP.
If testing is suggested, ask the testing provider whether it is bulk-billed or billed separately and whether any eligibility conditions apply. The consultation fee does not establish what another provider will charge.
How private is billing?
Ask the clinic what appears on an invoice, payment description, email or text message, and how it sends receipts. Consider whether someone else can see shared accounts, phone notifications or email. The clinic can explain its contact arrangements before you book.
A Medicare claim may appear in Medicare claim information. What can be seen depends on the claim and your account circumstances. Ask the clinic how it bills and Services Australia about access to claim information; this site cannot promise that billing leaves no record.
What should I ask before booking?
Your usual GP remains an alternative, and public sexual health services may also offer relevant care. Check current services, eligibility and charges with each provider. You can read this site without making an enquiry.
- Confirm the consultation fee and what the appointment includes.
- Ask about Medicare eligibility and separately billed tests or referrals.
- Clarify follow-up fees and any cancellation arrangements.
- Check the clinic’s identity and how billing and contact details are handled.